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E-Business and E-Commerce Management: Strategy, Implementation and Practice, 5/e


E-Business and E-Commerce Management: Strategy, Implementation and Practice, 5/e
Author(s)  Dave Chaffey
ISBN  9789332511170
Imprint  Pearson Education
Copyright  2013
Pages  768
Binding  Paperback
List Price  Rs. 1045.00
  
 
 

This bestselling textbook offers a comprehensive introduction to the theory and practice of e-business and e-commerce management. The author, Dave Chaffey, brings his trademarks of authority, clarity of expression and teaching expertise to bear on a subject in which he actively lectures and consults.

Popular for its cutting-edge and contemporary coverage, this text offers an international approach and a good balance between the technical and managerial topics of central importance to developing an understanding of this subject.  It is an engaging read, packed with real-life examples and case studies.

Developed for students studying e-business or e-commerce at undergraduate or postgraduate level, and also used by many business managers, this is the essential text to keep pace with technology, strategy and implementation.
 

  • About the Author
  • Contents
  • Features
  • Downloadable Resources

Dave Chaffey

 

1. Introduction to e-business and e-commerce


2. E-commerce fundamentals


3. E-business infrastructure


4. E-environment


5. E-business strategy


6. Supply chain management


7. E-procurement


8. E-marketing


9. Customer relationship management


10. Change management


11. Analysis and design


12. Implementation and maintenance


 

 

• Brings the most up-to-date academic thinking and professional practice together in one place, covering all aspects of e-business.



• Range of features to help students learn effectively including margin definitions, international case studies, activities and web links.



• In-depth case studies on a range of organizations in both the public and private sectors, from start-ups to global companies such as Google and Face book.



• Exemplary teaching and learning package saves lecturers time and help students learn.


 

 
 
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