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Managing Business Process Flows, 3/e


Managing Business Process Flows, 3/e
Author(s)  Simy Joy ,Payal Anand ,Priya Nair Rajeev
ISBN  9789332518346
Imprint  Pearson Education
Copyright  2014
Pages  348
Binding  Paperback
List Price  Rs. 980.00
  
 
 

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice.
 

  • About the Authors
  • Contents
  • Features
  • Downloadable Resources

Ravi Anupindi


Sunil Chopra, Northwestern University


Sudhakar D. Deshmukh


Jan A. Van Mieghem


Eitan Zemel


 

 

PART I: PROCESS MANAGEMENT AND STRATEGY  


Chapter 1: Products, Processes, and Performance


Chapter 2: Operations Strategy and Management


PART II: PROCESS FLOW METRICS


Chapter 3: Process Flow Measures


Chapter 4: Flow-Time Analysis


Chapter 5: Flow Rate and Capacity Analysis


Chapter 6: Inventory Analysis


PART III: PROCESS FLOW VARIABILITY


Chapter 7: Managing Flow Variability: Safety Inventory


Chapter 8: Managing Flow Variability: Safety Capacity


Chapter 9: Managing Flow Variability: Process Control and Capability


PART IV: PROCESS INTEGRATION


Chapter 10: Lean Operations: Process Synchronization and Improvement


 

 

 


• Present the material in an accessible organization: Four Parts. Through each of its four parts, this text guides students from an introduction on process management and strategy to integration, explaining how the concepts work in a business setting.



• NEW! Connect theory with practice: Chapter-Opening Vignettes and Real-Life Examples. The chapter opening-vignettes and real-life examples in this edition have been updated in order to show students how the concepts can be applied in today's workplace.



• NEW! Provide the latest information: Updated Content. The new content in this edition reflects what's affecting businesses today.


 

 
Instructor Resources
 


 
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