Higher Ed. and Vocational >> Business and Economics >> Operations Management and Decision Sciences >> Total Quality Management


Quality Control, 7/e

Quality Control, 7/e

Author(s):
  • Dale H. Besterfield
    • Author: Dale H. Besterfield
    • ISBN:9788131700648
    • Price: Rs. 510.00
    • Pages:532
    • Imprint:Pearson Education
    • Binding:Paperback
    • Status:Not Available
    • With   CD


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    Practical and state-of-the-art in approach, this text provides fundamental—yet comprehensive—coverage of quality control concepts. Sufficient theory is presented to ensure that students gain a sound understanding of the basic principles of quality control. The substantial use of probability and statistical techniques is reduced to simple mathematics or is developed in the form of tables and charts.

    Table of Content

    1. Introduction to Quality.
    2. Total Quality Management—Principles and Practices.
    3. Total Quality Management—Tools and Techniques.
    4. Fundamentals of Statistics.
    5. Control Charts for Variables.
    6. Additional SPC Techniques for Variables.
    7. Fundamentals of Probability.
    8. Control Charts for Attributes.
    9. Lot-by-Lot Acceptance Sampling by Attributes.
    10. Acceptance Sampling Systems.
    11. Reliability.
    12. Management and Planning Tools.

    Salient Features

    • NEW - Added chapter on Management and Planning Tools.
    • NEW - Updated ISO 9000-2000 material.
    • Emphasis on Total Quality Management—Chapters 2-3 on Principles and Practices and Tools and Techniques of Total Quality Management.
    • Accompanying software—Provides a CD that uses the EXCEL spreadsheet capability to solve most of the problems in the text.
    • Material on Malcolm Baldrige National Quality Award.
    • Summary information on ISO 14000 and FMEA.