Conflict Management: A Practical Guide to Developing Negotiation Strategies
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Author(s):
Author:
Barbara A. Budjac
- ISBN:9788131711996
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Price:
Rs. 425.00
- Pages:330
- Imprint:Pearson Education
- Binding:Paperback
- Status:Available
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Becoming an effective negotiator is a universal skill that can benefit all. Unlike other books, Conflict Management explores how to develop this universal skill, using a very individual, personalized approach. Grounded in theory and research, it examines the psychological and sociological factors inherent in the negotiation process. It explores the complexities of negotiations, by looking at how conflict is related and how temperaments and personality traits impact the process. Filled with exercises, self-assessment tools, examples, and cases, the book links theory to practice and gives readers an opportunity to develop, practice, and perfect their own unique set of negotiation skills..
Table of Content
- Defining Negotiation and Its Components
- Personality
- Conflict
- Negotiation Style
- Key Negotiating Temperaments
- Communicating in Negotiation
- A Note on Cultural and Gender Differences
- Interests and Goals in Negotiation
- Understanding the Importance of Perception in Negotiation
- Effects of Power in Negotiation
- Asserting Yourself
- Principles of Persuasion
- Rules of Negotiation & Common Mistakes
- The Negotiation Process and Preparation
- Alternative Styles, Strategies, & Techniques of Negotiation
- Team Negotiation
- Negotiation in Leadership and Public Relations
- Third-Party Intervention
- Using Your Personal Negotiating Power
- Post-Negotiation Evaluation
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Salient Features
- Recognizes the link between personality and conflict management styles.
- Provides effective strategies for different personality types and does not rely on just a few prescribed models.
- Offers important research and theoretical background to support practical guidelines and suggestions.
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