Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business
Veteran industrial designer Ravi Sawhney and business strategist Deepa Prahalad introduce Psycho-Aesthetics, a breakthrough approach for systematically creating deep emotional connections between consumers and brands. Step by step, the authors cover everything from research to strategy, implementation to consumer experience. They also demonstrate Psycho-Aesthetics at work — in case studies from some of the world’s top companies, including Sprint, Medtronic, Amana, and Hyundai. You’ll see how these great companies have used Psycho-Aesthetics to go beyond the utilitarian (or even the merely “beautiful”), to build products that powerfully connect with people… touch them… move them... time and again.
Table of Content
Acknowledgments
About the Authors
Preface
Introduction
PART I: Creation of a Design Strategy
- Set the Stage for Success
- Enable Your Stakeholders
- Map the Future
- Personify Your Consumer
- Own the Opportunity
PART II: Implementation and Consumer Experience
- Work the Design Process
- Engage Emotionally
- Reward Your Consumer
Afterword
Endnotes
Bibliography
Index
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Salient Features
- Use Psycho-Aesthetics to integrate strategy, design, and story… create memorable experiences… and reach consumers at the deepest emotional levels!
- Build products that make people feel great about themselves.
- Embed “triggers” that generate the purchase impulse.
- Establish “first connector” advantage: help customers overcome the anxieties that go with anything new.
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