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CSAT Paper 2: Interpersonal, Communication, Problem Solving and Decision Making Skills

CSAT Paper 2:   Interpersonal, Communication, Problem Solving and Decision Making Skills

Author(s):
  • Shalini Verma
  • Author: Shalini Verma
    • ISBN:9788131768853
    • Price: Rs. 299.00
    • Pages:480
    • Imprint:Pearson Education
    • Binding:Paperback
    • Status:Available


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    UPSC has designed the CSAT paper II to assess the prospective administrator’s logical and rational ability and take decisions as warranted by the situation. Keeping this in mind, Interpersonal, Communication, Problem Solving and Decision Making Skills for CSAT Paper II, deals with this subject area with great depth and makes the aspirant hone his or her skills. This book has been intelligibly divided into three parts. The first one gives an overview to the student of this particular domain and also discusses the questions asked related to it in CSAT 2011. The second part covers interpersonal, decision making and problem solving skills. The third part provides coverage of communication skills. And there are chapter-end questions that’ll help the students prepare better and crack this prestigious examination.

    Table of Content

  • Preface
    1. Interpersonal, Decision Making, Problem Solving and Communication Skills in the Light of CSAT-2011
    Part One: Interpersonal, Decision Making and Problem Solving Skills
    1. What are Interpersonal Skills?
    2. Factors Influencing Interpersonal Skills
    3. Problem Solving and Decision Makin
    Part Two: Communication Skills
    1. Concept, Scope and Principles of Communication
    2. Barriers of Communication
    3. Organizational Communication
    4. Non-Verbal Communication
    5. Corporate Communication and Evolution of Mass Media in India
  • Salient Features

    • Offers deep insight into this subject area
    • Discusses the questions related to this domain that appeared in CSAT 2011
    • Chapter-end questions provided